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Customer Feedback Survey (7 Questions)

In our continued efforts of process improvement, we are asking our customers to provide us with feedback to ensure we continue to understand your needs. Please e-mail or call Nancy Powers at 1-800-486-1723 if you need assistance with this survey.

 
1) 

Please select product category(s) you MOST associate to Space Age.

 Panel Vu - Annunciators

AcerBox - Integration Accessories
AlerteM - Notification Appliances GatorGate - Building Control
 

2) Were you aware that Space Age offers all of these products?           
                                            Yes No

Comments?

 

3) Do you know who your Account Manager is?

 

No 
Yes
 


4) Customer Service - Please rate your Account Manager.


1

2

3

4

5

6

7

8

9

10
Needs
Improvement 
 Meets My
Expectations
Exceeds My Expectation

Comments?
 

5) Lead Time - Was product received on time?


1

2

3

4

5

6

7

8

9

10
Needs
Improvement 
 Meets My
Expectations 
Exceeds My Expectation

Comments?
 

6) Technical Support - Were your technical questions answered adequately?


1

2

3

4

5

6

7

8

9

10
Needs
Improvement 
 Meets My
Expectations
Exceeds My Expectation

Comments?
 

7) What suggestion(s) for improvement will improve our partnership?



   
Survey Submitted By: Name: 
  Company: 
e-mail: 


 

          

Thank You!

 



cd resour

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